4candles.co.uk

Helpline : 44 (0) 871 200 2087

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The 4Candles UK website does not use cookies, the Romancart shopping basket site does use cookies so it can recognise your computer as you fill your order. No information is taken from your PC.

UK Candle Making Supplies - Secure Online Shopping

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At 4Candles UK we take security very seriosly and make shopping online safe in our web store. your browser will go into secure mode as soon as you access the 'checkout' or 'login' pages, i.e. before you enter any personal or payment details. You can check that you are shopping in a secure enviroment by looking for either a locked padlock or a key icon in the grey bar at the bottom of your screen.

Secured by

Gentil Sayre Limited
Unit 3A-C Beacon Road
Withernsea
HU19 2EG
Registered in England and Wales No: 7085794
Registered Office:
2 High Brighton Street,
Withernsea, East Yorkshire. HU19 2HL

Payments made by card go through a secure 3rd party processor Sagepay.

Payments using a Paypal account go through the secure Paypal gateway.

VAT NO: 897784729

Being in 'secure mode' means that all of your details are encrypted to help keep them secure. Encryption creates billions of code combinations to protect each transaction made on our payment gateway sites, so your card details cannot be viewed by anyone else using the internet. If you are using one of the more recent browser versions, our payment gateway sites support 128 bit encryption and therefore keeps your details as safe as possible at all times.

Orders are placed using Secure Socket Layer (SSL). This technology prevents you from inadvertently revealing personal information using an insecure connection. During payment, we also ask for your card billing address as an additional security check.

No credit or debit card details are stored once your order has been processed. This is why you can save your favourite delivery address but need to enter your card details each time you order.

We recommend that you always close down your Internet browser when you have finished shopping online, especially if you use a shared PC. This will delete temporary Internet cookies from any sites that you may have visited.

Most modern web browsers, such as Internet Explorer and Netscape, support 'secure mode' and standard security protocols.

Internet Explorer can warn you if the site you are about to send payment details to is secure or insecure. To make this happen, select OPTIONS on the VIEW menu and then click the SECURITY tab. Once all of the warning boxes have been ticked, Internet Explorer will automatically alert you each time you send your private details to another site.

If you use a Netscape browser, you should select SECURITY PREFERENCES from the OPTIONS menu and then click on the GENERAL tab. Tick all of the Security Alert boxes and again, you will be warned when you are sending details to secure and insecure sites.

Online security is constantly evolving so, if you are using older versions of Internet Explorer (version 4 or older versions of IE5), we recommend you update your browser to a later version of IE in order to take full advantage of the improved security features. If you'd like to update your browser, please visit the Microsoft website.